Terms of service

TERMS OF SERVICE

Effective Date: 03/07/2026

These Terms of Service (“Terms”) govern all services provided by REVONTA (“REVONTA”, “we”, “our”, “us”) to any client (“Client”, “you”, “your”). By purchasing any service from REVONTA, you confirm that you have read, understood, and agree to be legally bound by these Terms.


1. Business Information

Business Name:
REVONTA

Business Address:
Bridgepoint House
London
UB6 0BF
United Kingdom

Email:
claudiu@revontacreative.com

Jurisdiction:
England and Wales


2. Services

REVONTA provides creative marketing services including, but not limited to:

  • User Generated Content (UGC)
  • Script Writing
  • Video Editing
  • Creator Sourcing
  • Raw Footage
  • Hook Strategy
  • Content Strategy
  • Creative Consultation
  • Monthly Content Retainers
  • Other creative marketing services agreed in writing.

Each project is governed by the agreed proposal, quotation, package or invoice.


3. No Performance Guarantee

REVONTA provides creative and marketing services only.

We do not guarantee:

  • Sales
  • Revenue
  • Profit
  • Return on Ad Spend (ROAS)
  • Conversion Rate
  • Engagement
  • Followers
  • Views
  • Advertising Performance
  • Viral Content
  • Business Growth
  • Any commercial outcome

Marketing performance depends on numerous external factors beyond our control, including product quality, pricing, advertising strategy, market conditions, audience behaviour, platform algorithms and customer demand.

Our obligation is solely to deliver the agreed creative services.


4. Payments

Unless otherwise agreed in writing:

  • Payment is due in full before work begins.
  • Certain projects may require a non-refundable deposit with the remaining balance payable before final delivery.
  • Work will not commence until the agreed payment has been received.
  • REVONTA reserves the right to suspend or refuse work where payment has not been received.


5. Deposits

Where deposits are accepted:

  • Deposits reserve production capacity.
  • Deposits are non-refundable.
  • Deposits cannot be transferred to future projects unless agreed in writing.


6. Refund Policy

Because every project involves time, planning, creator sourcing and production, payments become non-refundable once work has commenced.

Work is considered to have commenced once REVONTA begins any project-related activity, including but not limited to:

  • Planning
  • Research
  • Strategy
  • Creator outreach
  • Script writing
  • Project management
  • Editing
  • Filming arrangements
  • Creative development

Refunds will not be issued because:

  • A client changes their mind.
  • A campaign performs below expectations.
  • Business objectives are not achieved.
  • The client no longer wishes to continue.

Nothing in these Terms limits any statutory rights that cannot legally be excluded under applicable law.


7. Revisions

Unless otherwise stated within the purchased package:

Each project includes two rounds of revisions.

Revisions include reasonable amendments such as:

  • Text adjustments
  • Call-to-action changes
  • Minor editing
  • Small timing adjustments

Revisions do not include:

  • Complete creative redesigns
  • New concepts
  • New scripts beyond agreed scope
  • New filming unless included in the purchased package
  • Creator replacement after filming
  • Additional deliverables not originally agreed

Requests outside the included revision allowance may incur additional charges.


8. Creative Subjectivity

Creative work is inherently subjective.

Differences in personal taste or creative preference do not constitute defective work where the deliverables substantially comply with the agreed brief.


9. Delivery

Delivery dates are estimates unless expressly agreed as fixed deadlines.

Deliverables will normally be supplied electronically via:

  • Email
  • Secure cloud storage
  • Other mutually agreed delivery platforms

Delivery is deemed complete once the agreed files have been successfully sent to the Client’s nominated delivery address or platform.


10. Client Acceptance

The Client has forty-eight (48) hours following delivery to notify REVONTA of any issue relating to the agreed project scope.

If no written concerns are received within this period:

  • The project shall be deemed accepted.
  • The project shall be considered complete.
  • Further amendments shall be treated as new work and may incur additional charges.


11. Client Responsibilities

The Client agrees to:

  • Provide accurate information.
  • Supply required assets promptly.
  • Respond within reasonable timeframes.
  • Review deliverables promptly.
  • Cooperate throughout the project.

Failure to do so may extend delivery timelines.


12. Client Delays

Where the Client delays approval, feedback or provision of required materials, all project deadlines shall automatically be extended accordingly.

REVONTA shall not be responsible for delays resulting from the Client’s actions or omissions.


13. Project Suspension

Where a Client fails to provide required information or communication for thirty (30) consecutive days, REVONTA may close the project.

Reactivation may require payment of an administration or restart fee.


14. Creator Availability

Where a selected creator becomes unavailable due to illness, scheduling conflicts or other unforeseen circumstances, REVONTA reserves the right to appoint an alternative creator of comparable suitability.


15. Intellectual Property

Ownership of final deliverables transfers only upon receipt of full cleared payment.

Until payment has been received in full, all intellectual property rights remain the property of REVONTA.


16. Portfolio Rights

Unless otherwise agreed in writing before the project commences or where restricted by a signed Non-Disclosure Agreement (NDA), REVONTA may display completed work for portfolio, marketing, promotional and educational purposes.


17. Confidentiality

Both parties agree to keep confidential any non-public information disclosed during the course of the project, except where disclosure is required by law or expressly authorised in writing.


18. Consultation Sessions

Consultation sessions included within any package must be used within thirty (30) days of project completion unless otherwise agreed in writing.

Unused consultation sessions expire after this period.


19. Chargebacks

Initiating a chargeback or payment dispute after services have commenced without legitimate legal grounds constitutes a breach of these Terms.

REVONTA reserves the right to submit evidence of all communications, contracts, invoices, deliverables and project records in response to any payment dispute.


20. Force Majeure

REVONTA shall not be liable for any failure or delay resulting from circumstances beyond its reasonable control, including but not limited to:

  • Internet outages
  • Platform failures
  • Creator illness
  • Natural disasters
  • Government action
  • Power failures
  • Industrial disputes
  • Events beyond reasonable control

Delivery dates shall be extended accordingly.


21. Limitation of Liability

To the maximum extent permitted by law, REVONTA shall not be liable for any indirect, incidental, special or consequential loss, including loss of profits, business opportunities, goodwill or anticipated savings arising from the use of our services.

Nothing in these Terms excludes liability that cannot lawfully be excluded under the laws of England and Wales.


22. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.


23. Amendments

REVONTA reserves the right to amend these Terms at any time.

The version published on our website at the time of purchase shall apply unless otherwise agreed in writing.


24. Contact

REVONTA

Bridgepoint House

London

UB6 0BF

United Kingdom

Email:
claudiu@revontacreative.com